REFUND - CANCELLATION
Due to the nature of retreat planning and the substantial non-recoverable costs incurred in advance—including, but not limited to, accommodation, venue hire, facilitators, transportation, permits, and third-party services—all retreat payments are strictly non-refundable.
No refunds, credits, exchanges, or transfers will be issued under any circumstances, without exception. This policy applies regardless of the reason for cancellation or non-attendance, including but not limited to: personal illness or injury (including COVID-19 or any other medical condition), family or work-related emergencies, adverse weather conditions, travel disruptions, government restrictions, force majeure events, or a change of personal circumstances or intent.
Participants acknowledge and accept full responsibility for their ability to attend the retreat. In the event that a participant is unable to arrive at or complete the retreat for any reason—including strikes, weather events, natural disasters, missed, delayed, or canceled flights, ferries, or other transportation—the retreat fees shall remain non-refundable and forfeited in full.
By completing a booking, participants expressly acknowledge, understand, and agree to these terms in full.
LIABILITY
Participation in the retreat is undertaken entirely at the participant’s own risk. To the fullest extent permitted by law, the retreat company, its owners, directors, employees, contractors, facilitators, partners, volunteers, venue operators, and affiliates shall not be liable for any loss, damage, injury, illness, accident, delay, or expense of any kind, whether physical, mental, emotional, or financial, that may be suffered or incurred before, during, or after the retreat.
This limitation of liability applies without limitation to personal injury, sickness (including infectious diseases), emotional distress, property loss or damage, theft, negligence of third parties, acts or omissions of other participants, travel-related incidents, transportation failures, weather conditions, environmental factors, activities undertaken during the retreat (whether organized or optional), or any other cause whatsoever.
Participants expressly acknowledge that retreat activities may involve inherent risks, including but not limited to physical exertion, outdoor activities, unfamiliar environments, and interaction with third-party service providers, and they voluntarily assume all such risks, whether known or unknown.
All participants are solely responsible for obtaining and maintaining adequate health, medical, travel, and personal insurance, including coverage for emergency medical treatment, evacuation, repatriation, and trip interruption. The retreat company does not provide any form of insurance coverage for participants.
Participants are solely responsible for their personal belongings at all times. The retreat company accepts no responsibility or liability for loss, theft, or damage to personal property, regardless of where or how such loss occurs.
By booking and attending the retreat, participants confirm that they are physically and mentally fit to participate, have consulted a medical professional if necessary, and expressly waive, release, and discharge the retreat company from any and all claims, demands, causes of action, or liabilities arising out of or related to their participation, to the maximum extent permitted by applicable law.
PROGRAMME
The Organizer reserves the right, at its sole discretion and where reasonably necessary, to make changes to any aspect of the retreat at any time before or during the retreat. This may include, but is not limited to, changes to the retreat venue or accommodation, hosts, teachers, artists, facilitators, guest speakers, instructors, activities, workshops, excursions, itinerary, daily schedule, meal arrangements, or any other element of the retreat programme.
Such changes may be required due to unforeseen circumstances, operational requirements, weather conditions, safety considerations, illness, travel disruptions, force majeure events, or any other circumstances beyond our reasonable control, or where we reasonably believe the changes will enhance the overall retreat experience.
Any such modifications shall not constitute a cancellation or material alteration of the retreat and shall not entitle participants to a refund, compensation, or any reduction in the retreat price, provided that the retreat continues to be delivered substantially as described.
The Organizer will always endeavour to communicate significant changes as soon as reasonably practicable and to provide an experience of equal quality and value wherever possible.
INDEMNIFICATION
To the fullest extent permitted by law, each participant agrees to indemnify, defend, and hold harmless the retreat company, its owners, directors, officers, employees, contractors, facilitators, partners, volunteers, agents, venue operators, and affiliates from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including, without limitation, legal fees, court costs, and attorney’s fees) arising out of or related to:
The participant’s participation in, travel to, or attendance at the retreat
Any injury, illness, death, loss, or damage suffered by the participant or caused to any third party
The participant’s breach of these Terms & Conditions
Any negligent, reckless, or intentional act or omission by the participant
Loss, theft, or damage to property belonging to the participant or any third party
Claims brought by third parties arising from the participant’s conduct or participation
This indemnification obligation shall apply regardless of fault, except to the extent prohibited by applicable law, and shall survive the conclusion of the retreat and termination of participation.